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      Included Health

      Engaged employer

      Included Health reviews

      Great place to work overall - Software Engineer Included Health Employee Review

      5.0
      14 June 2023
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      + Mission-driven healthcare; work feels impactful in a positive way + Bright and easy to work with engineering peers with collaborative culture, even in a remote environment + Good work life balance + Diverse and welcoming environment. Above average in this respect when compared to engineering departments at many other tech companies. + Management feels open to feedback

      Cons

      We are still recovering from a merger between two companies that had many differences in engineering culture, GTM strategy, and products. This led to growing pains and some controversial product decisions, and the impact still remains today with issues like tech debt and overall alignment of the company. It appears that things are improving in these respects, but only time will tell if that ends up being the long-term trajectory.

      avatar
      Included Health Response
      2y
      Thanks for highlighting so many of the elements that make Included a mission-driven community of truly great people. The merger did come with lots of change, but we're glad to hear you've seen improvement - our leaders are focused on change management and making sure we continue to strengthen our Included Health processes.

      Explore other reviews about Included Health

      5.0
      3 June 2026
      Member resolution specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible schedule and lots of benefits.

      Cons

      I don't have any cons.

      avatar
      Included Health Response
      3w
      We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
      1.0
      6 May 2026
      Member care advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

      Cons

      Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

      2
      avatar
      Included Health Response
      1mo
      Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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