Misery - Care Provider Included Health Employee Review

1.0
9 Dec 2023
Recommend
CEO approval
Business outlook

Pros

Work from home, otherwise cant think of any.

Cons

This company has a very unpleasant culture. The recruiting materials and processes are misleading, and the work is unfulfilling. Middle management is stale, incompetent, and uninspiring. Additionally, the pay and benefits are terrible. I plan to leave this company as soon as I find a new job. If you read the other reviews, you will begin to notice some patterns.

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Included Health Response
2y
This is never the experience we want for a team member - we're sorry this is yours. As a current employee, we encourage you to reach out to your Talent Partner for support tailored to your particular situation. They're always here to help.

Explore other reviews about Included Health

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule and lots of benefits.

Cons

I don't have any cons.

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Included Health Response
2w
We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
1.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

Cons

Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

2
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Included Health Response
1mo
Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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