Inexperienced leadership - Senior Project Manager Included Health Employee Review

1.0
12 Apr 2024
Recommend
CEO approval
Business outlook

Pros

No real pros, they preach a lot of great things but don’t actually follow through

Cons

Very inexperienced, lazy leadership. Little to no use of data to inform decisions, little care for the product or team. I went through a health crisis, wasn’t given sick leave, and then was penalized and threatened for it. They reorganize teams about once every year or so for no apparent reason and then expect you to create a roadmap for your new team whose identity is broken and probably shouldn’t even exist because there is no clarity of what you even own.

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Included Health Response
2y
We're sorry to hear about your experience. Our leadership is committed to living by our company value of "We Lead the Way" which includes making data-driven business decisions and leading with curiosity and care - this feedback is crucial for us to address any areas where we may fall short here. We encourage you to reach out to your Manager or Talent Partner directly to further discuss your individual concerns and work towards improvements.

Explore other reviews about Included Health

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule and lots of benefits.

Cons

I don't have any cons.

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Included Health Response
2w
We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
1.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

Cons

Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

2
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Included Health Response
1mo
Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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