Worst job I ever had - Remote Coordinator Included Health Employee Review

1.0
11 June 2024
Recommend
CEO approval
Business outlook

Pros

your fellow co workers are great

Cons

The most overworked employees I ever seen these people care more about numbers then the actual hard work these employees put in day in and day out. They honestly do not even care about there members either they are just another case to get out we are pushed to get these members out by giving them first provider we find and why is that because we are over worked under appreciated and if we don’t get so many cases out a day we get hit these so called critical misses. And to many will put you on a so called performance plan should be called a stress plan. Being on a stress plan is the most horrible thing you can do to someone they say it helps it absolutely does the opposite they just criticize you so much to the point where you will need the mental health services or push you to the point where you feel like a complete failure. This is suppose to be a health company and in all reality you lose your health with this company the supervisors ask how can we help I personally think they say it because it sounds good because they will not help not one bit they will we are to busy right now or completely ignore you. This company has a drive for healthcare alright they drive you to use all the healthcare benefits you have because you will be stressed anxious and most of all hate life by then end of it. They rather let amazing workers go and then which causes to add more work to the others which will just become a domino effect upper management needs to stop listening to there leads and supervisor and hear the actual people who do the work out because those leads will say anything to save there butts it’s a very toxic work environment.

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Included Health Response
1y
Thank you for your feedback. We appreciate your honesty and are sorry to hear this. Your insights are important, especially as this does not represent the experience we ever want for a member of the team. We’ll be addressing these concerns with our management team and wish you the best in all you do next.

Explore other reviews about Included Health

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule and lots of benefits.

Cons

I don't have any cons.

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Included Health Response
2w
We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
1.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

Cons

Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

2
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Included Health Response
1mo
Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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