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      Included Health

      Engaged employer

      Included Health reviews

      Growth phase - Senior Software Engineer Included Health Employee Review

      5.0
      4 Jan 2016
      Senior software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      The company has a huge mission and brings the message into product choices, promotions and hires (may be too much on the hiring front, actually). There is transparency at company meetings and in company-wide emails. CEO admits mistakes. Grand Rounds is on a business tear with a huge new client base last year. The health benefits are good and explained well. I like the consistency in the approach. The people are super smart, smartest I have worked with. The company doesn't change direction every five minutes (this is really nice compare to my last startup).

      Cons

      There are three separate spaces for teams (two in SF, one in Reno). Would be nice if everybody was together. Management is growing up quickly and not enough of them have significant management experience.

      avatar
      Included Health Response
      10y
      Thanks for the feedback! Good to hear you appreciate the benefits, the focused mission and the people. I'm not sure if you were here for the feedback training in 2015 but we plan on continued investment in this important area in 2016. I welcome any thoughts you have on this, and on how we can continue to shine a light on patient impact in company meetings, etc.

      Explore other reviews about Included Health

      5.0
      3 June 2026
      Member resolution specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible schedule and lots of benefits.

      Cons

      I don't have any cons.

      avatar
      Included Health Response
      2w
      We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
      1.0
      6 May 2026
      Member care advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

      Cons

      Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

      2
      avatar
      Included Health Response
      1mo
      Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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