Poor Work culture - Senior Software Engineer Included Health Employee Review

1.0
7 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Decent salary and comp package

Cons

Terrible work culture that is Positive for sake of positivity. Not actually implemented. All my coworkers were trying to get ahead and take credit for themselves. Needing help was met with "it is a you problem" response. Poor WLB. Terrible leadership who don't what anything and can't make decisions. Maybe it was just the team I was on, but I had to get out.

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Included Health Response
1y
This is never what we want to hear and are sorry it was your experience. We take your insights to heart, particularly the concerns you highlighted around collaboration and support. We'll share this with leadership, and appreciate all you did as part of the team.

Explore other reviews about Included Health

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule and lots of benefits.

Cons

I don't have any cons.

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Included Health Response
2w
We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
1.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

Cons

Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

2
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Included Health Response
1mo
Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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