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      It was ok - Senior Client Success Specialist Indeed Employee Review

      3.0
      2 Feb 2026
      Senior client success specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      -Great great benefits -Had a few great managers -Remote when I first started

      Cons

      -3 layoffs in 3 years -The role I ended with was not what I applied for -Changed objectives and metrics almost every other quarter -SLT were such lack luster leaders -Metrics became unbearable -Managers became unbearable -Career growth stunted

      Explore other reviews about Indeed

      5.0
      8 May 2026
      Ux developer intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, great manager and mentor

      Cons

      nothing to state at the moment

      4.0
      3 June 2026
      Operations specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      I loved the talented people I worked with; I appreciated being appreciated; I loved helping employers hire; and I really thought this would be the company I retired from.

      Cons

      The company culture changed significantly after it became publicly traded; I didn't particularly care for how they handled layoffs; they didn't always act on the feedback they received; and they were slow to jump on the AI train.

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