Great salary and colleagues, but management lacks structure - Customer Service Representative Indeed Employee Review

Great company to work for. Great place to advance your career.

Some micromanagment but as long as your on your pipeline you will be ok.

I loved the talented people I worked with; I appreciated being appreciated; I loved helping employers hire; and I really thought this would be the company I retired from.

The company culture changed significantly after it became publicly traded; I didn't particularly care for how they handled layoffs; they didn't always act on the feedback they received; and they were slow to jump on the AI train.