So much potential... but....meh - Sales Indeed Employee Review

2.0
15 Mar 2019
Recommend
CEO approval
Business outlook

Pros

Indeed is a lot of things. Coming out of college, it was a perfect place to start. Everything about Indeed attracts recent grads - “unlimited “ PTO, happy hours, lax dress codes and plenty of socializing. It has incredible training and they do invest a lot in their new employees. They have snacks at all times, Friday has beer at wrap up, etc. I wouldn’t change this being my first job for the world.

Cons

That being said, the real problem comes after 1 - 1.5 years of employment. The shininess of Indeed and all it’s perks goes away, and you see that it is a bandaid solution to keep their employees happy. Indeed has become a churn and burn type of place. Senior management has NO idea how bad the morale on the ground is. Most of the sales job (especially with a closed book in growth) is complete luck. I know amazing reps who had no chance of hitting due to their books and people who are new hires pacing to 150%. These discrepancies are very well known, but nothing is ever done about it. If your book is trash, youre just screwed. Management is THE DEFINITION of micromanagement. Managers don’t care about how much you close, they care about the KPI’s they need to report up to their bosses. If you ask for help or say a problem, there is no solution other than to make more dials. That “unlimited” PTO is a wash for sales. You will be guilted any time you need to take time off, whether it is for sickness, vacation, or safety. Last snow storm, everyone got sent home BUT sales. Sales was pressured to stay by their directors, and it took all of us HOURS to get home and many got in car accidents. My biggest issue in general is career pathing. There is NO clear career pathing and an absurd lack of opportunity to move up. You become a Senior Account Manager based on quota attainment, but then there is nothing - and forget about any forward movement if you aren’t a straight white male in the direct employer segment. In Stamford, there is not ONE female director or team lead in the DE-ACQ segment. In DE-growth, there is not ONE team lead that is not a straight white male. Out of 14 teams, there are TWO female directors who came from Account Management. This is 100% an old boys club so good luck moving up if you aren’t an aggressive man with a wolf of wall street attitude in which you want to work your team to the bone. Look, it’s not all bad. I met amazing people. My personal bosses were incredible people who respected me and coached me to become the sales person I am today. I made lifelong friends. The training was amazing! But in the long run, it is not worth the consistent stress and obvious favoritism. In the end, all you are as a sales person is a replaceable cog in a corporate machine. To all the Sales people working there - don't drink the koolaid. You WILL make more money outside of Indeed. It is NOT the best opportunity you have. And honestly, after the reorg, the money wasn't that good anyway unless you blew it out in ACQ.

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Indeed Response
7y
Thanks for taking the time to leave us a review about working at Indeed in Stamford. Your feedback is invaluable and we are listening. It’s great to hear that you enjoyed the sales training that is offered. It sounds like this is something that will benefit you as you grow in your sales career. We are also glad to hear that you made close friends while working at Indeed. Working with great people is what makes work more enjoyable and fun. Managers are held accountable to their leadership roles and we’re monitoring this through our employee engagement surveys and manager performance feedback. This provides us insights on the employee experience, and we take it seriously. Capturing this information allows our HR Business Partners to take action immediately by delivering direct feedback and actionable recommendations to managers. Once again thanks for your feedback, we are listening and constantly trying to growing and improving as a business, especially when it comes to our culture.

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