Choose the team you apply to very carefully - Customer Success Indeed Employee Review

3.0
30 June 2020
Recommend
CEO approval
Business outlook

Pros

Good perks, some great teams (direct sales teams, marketing, hr and IT) nice office

Cons

Middle management (outside of direct sales), particularly those linked to sales daily function are very poor. A lot come from well known corporate tech companies and have a school teacher approach. Promotions are rare, demotions are common. Up to roughly 2 years ago company was booming, but big changes in Senior Management and hiring of extremely young inside sales reps, changed the dynamic completely. Massively relient on minimum wage type jobs for site, mid to Senior jobs do not perform well on site, at all. Warehouse workers, HC assistants etc are reason for volume of monthly visit numbers. Missed big chances to develop into a game changing company, other companies, new software and Covid will have really significant repercussions for the business

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Indeed Response
5y
Thank you for taking the time to leave us a review about your time working at Indeed in Dublin. We’re sorry to hear that you didn’t have the experience we would expect when working for us. Our mission has never been more important than it is today and we remain steadfast in our commitment to help people get jobs. The rapid spread of COVID-19 has had a profound impact on the way we live and work, growing beyond a health concern into an economic one. We are very proud of the way our employees have navigated these challenges so far, and continue to serve employers and jobseekers. We would also like the share we have strong standards and processes in place to ensure our leadership has the experience, tools and resources to access career development opportunities within their teams, and are providing their team members with the right tools and resources to be successful as they advance in their careers. Indeed supports employees on their development needs through internal training programs and encourages employees to leverage on our internal development team and HR Business Partner team to discuss and provide guidance on their training needs. If you’d like to give us any further feedback please feel free to reach out to us at inside@indeed.com for a confidential chat.

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