Indeed

2.0

6 July 2020

Recommend

CEO approval

Business outlook

Pros

nice in-office perks with tons of free food, well appointed offices, frequent office events, strong purpose and brand, generally open communications from senior management

Cons

Oof....where to start. The recruiting blitz is strong and they strive for a 6 star experience if you make it to an interview. Salaries are toward the lower end from what I heard and what I learned as a hiring manager although manages are not allowed to know what their employees earn. They strive to make up for lower salaries in perks. (Not sure how that is going in these wfh days.) For a while, they were hiring like gangbusters with new employees getting a fresh Macbook Air. So you have a lot of young people without much structure running around looking busy but without much direction or results. The demographics and age range definitely slants younger and there is a lot 'coaching' asked of managers. There is also an emphasis in performance management with repeated feedback both up and down. However, this gives a disproportionate amount of leverage to lower level staff who in many ways have become entitled and coddled. And too many avenues for people to push back on their managers covertly. This creates a very superficial environment with happiness on the outside but a lot of back stabbing behind the scenes. It's unfortunate as the mission and progressiveness of the company are in the right place. The Indeed brand and marketplace standing are strong and the Japanese holding company who owns Indeed is throwing money at it like it's going out of style. (This must be a classic pump and dump strategy to sell this firm.) I would avoid jobs in program management as they are frequently glorified admins. The Product side is generally strong. Like any job, proceed at your own risk. In full disclosure, I'm an experienced middle manager with a strong CV who was there 15 months and couldn't get out fast enough.

Indeed Response

Thanks for leaving us feedback about working at Indeed in Austin. We appreciate you taking the time to write the review, although we’re sorry to hear that you didn’t have the positive experience we hope for when working with us. We want everyone at Indeed to feel like they belong and are absolutely committed to fostering an environment where inclusion is valued and leveraged. You can rest assured that our Managers are encouraged to ‘coach’ their team as we strive to build a collaborative, familial and healthy working culture. We offer training for managers, such as ManagerFest as everyone has room to grow/expand their skillset. We also provide all Indeedians with ample opportunities for growth, such as ongoing Learning and Development courses via Indeed Learn, and an annual allowance for personal L&D. As you mentioned we offer numerous perks and benefits ranging from Open PTO, virtual counseling, and LTIPS (Long Term Incentive Plans), just to name a few. We are transparent in salaries for roles at Indeed, with salary ranges listed for all roles up to Senior Director on our careers page. As a business, we review salaries yearly as part of the merit process and have a dedicated benefits team that regularly review levels based on data and feedback. In addition to the annual review, we launched a global salary project across the business four years ago to ensure pay is equitable across all roles. At Indeed we champion a culture that values honest and transparent communication, with quarterly feedback and management effectiveness surveys. No company is perfect, and we encourage reviews such as yours to let us know where we can continue to improve as a company. While posting on Glassdoor is one avenue to make your voice heard, we also invite any employee that is facing problems to reach out to your HRBP so they are aware and can provide feedback upwards as well. If you have any additional feedback that you would like to share, we encourage you to send us an email at inside@indeed.com to continue a confidential discussion.

Look out! - Manager of Program Management Indeed Employee Review

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