Fun place to work but with lots of changes - Senior Customer Service Specialist Indeed Employee Review

4.0
22 Feb 2021
Recommend
CEO approval
Business outlook

Pros

Fun place Free snacks + breakfast Unlimited PTO Flexible schedule

Cons

Lots of internal changes so must be adaptable always Communication from management lacking

Explore other reviews about Indeed

5.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for. Great place to advance your career.

Cons

Some micromanagment but as long as your on your pipeline you will be ok.

4.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

I loved the talented people I worked with; I appreciated being appreciated; I loved helping employers hire; and I really thought this would be the company I retired from.

Cons

The company culture changed significantly after it became publicly traded; I didn't particularly care for how they handled layoffs; they didn't always act on the feedback they received; and they were slow to jump on the AI train.

2
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