Pros
This was an incredible company when I first started. Sure, it had its flaws, but the mission was taken seriously and management tried for the most part to do right by employees. It slowly got worse over time, and after the first layoffs in 2023, it just rapidly declined. I was lucky to be part of the mass layoff in May 2024. Everyone I know that's left is miserable and most are trying to get out. Pros: -Free lunch buffet with pretty good food -Baristas in offices that make free custom coffees, smoothies, and juices -Fully stocked snack pantries and drink fridges on every floor -Generous flexible PTO policy (depending on your team) -Better-than-average awareness of social issues and encouragement to learn and honor others -Several of my managers were incredible and I would follow them anywhere. Top tier people. -Many of my colleagues were genuinely some of the best people I've ever met and really care about helping people get jobs. -Generous bonuses if you performed well
Cons
-The shift from focusing on helping people get jobs to growing revenue -PTO flexibility depends on your manager. I was really lucky with my managers, but many of my colleagues had PTO denied or asked to move theirs in favor of someone else. -HR is not your friend. Several of my colleagues in separate departments have all had recurring panic attacks because of the way their managers treat them and despite HR complaints and investigations, there was no real change. -By the end of my tenure, the people at the top felt very out of touch -Pay in several departments was lower than industry average (supposedly made up for by the benefits, which are rapidly disappearing)