Great learning experience - Poor management system - Patient Registration Specialist Indiana University Health Employee Review

Let me make it clear that I am not a disgruntled employee - I am a mature adult sharing my professional opinion of my work experience with IU Health. In all fairness to IU - It is my understanding that department in which I worked has relieved several people of their duties including management, based on conversations I have had with current employees that still work there, but there are still problems. Now for my review POOR COMPENSATION: Below average pay for the level of responsibility that is required of patient registration specialist; CAREER OPPORTUNITIES: Opportunities are dependent upon who you know and if your own manager likes you or not regardless of how qualified you are - so if you want to grow or move into other departments - keep your opinions to yourself and suck up to your manager - sucking up or brown nosing is not my style because I prefer to be authentic and genuine and is why I was never successful at moving into other departments and I was certainly qualified for the positions in which I was applying. POOR LEADERSHIP: Incredibly poor management for such a large corporation, they lack the ability to inspire and motivate staff, management is close-minded & unwilling to listen to staff's input on improvement processes or ideas, which makes no sense (since) employees are the ones that do the work & can determine what processes could work more efficiently (senseless duplication of work - wasteful spending), poor management is probably one of the single biggest reason for the high turnover rates - just look at the number of open positions listed on any job site - this should be the first and most obvious clue that their is a problem - In all fairness - this can vary in every department but is still a common issue in my experience; FAVORITISM: I suppose this can happen in any job but it was blatantly obvious within the department I worked in and made the daily processes very difficult - our manager was bipolar and everyone's day depended on her mood - she was particular close to a handful of employees that were chronically late, lazy, and constantly MIA leaving work stations unattended and when reported to leadership - nothing happened and things did not change - except for the person that reported the issue - use your imagination.