Pros
- Competitive salary and bonus structure
- Flexible PTO to support work-life balance
- Beautiful, productivity-enhancing work atmospheres and locations
- Open and transparent communication from upper management about staff changes, company progress, and profitability
Cons
- Upper management varies by region, often being hands-off, non-communicative, and ineffective.
- Workplace culture can feel "clique-like," impacting inclusivity.
- Facilities are outsourced to unreliable vendors, leading to recurring issues.
- Lack of national partnerships to help reduce recurring expenses and LCOS.
- Cross-functional partners (e.g., Launch Operations, Billing/AR, HR, IT) are often overworked and understaffed.
- Employee Resource Groups (ERGs) are entirely employee-run, with no external consultancy or structured support from relevant teams.
- Cheap and unreliable Wi-Fi providers require local troubleshooting, with delayed responses from IT and external IT partners.
- Minimal vetting processes for employees, impacting team quality.