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Information Experts

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Stay VERY Far Away - Anonymous employee Information Experts Employee Review

1.0
3 July 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It beats working at a prison camp, I suppose. Managers have carte blanche to decorate their office however they deem necessary. At one point, the office had a pinball machine.

Cons

I've debated for years about writing a review of IE on Glass Door because a) I didn't want anything I wrote to be personally identifying in any way, and b) I assumed they would be out of business by now. Enough time has passed to finally talk some truth about my time at IE. It also appears that plenty of other people have had similar experiences so I'm probably safe to share my perspective. Sadly, it also seems IE is still in business which only affirms there can't possibly be a god. The biggest Con of this company is the lack of direction in management, which starts firmly at the top with their CEO. Ms. Levin is like the human analog of an internet clickbait article: quick, seemingly exciting, but ultimately vapid and a complete waste of time. She would drift into the office on odd days, make incoherent yet highly declarative speeches (usually about the company direction and trending internet blah blah blah), and then disappear, leaving a wake of total WTF. This lack of direction would then permeate down through the ranks of IE management, who are (or were) the epitome of meaningless. Based on the trendiness of the CEO, everyone, especially management, were supposed experts on everything. However, no one in management, from my perspective, had any clue how to run any particular project - with most projects run into the ground and/or crashing and burning midway through life cycle (but man, did those managers all look super cool with their Macbook Pros and kitschy office decor). It should come as no surprise that IE had a tendency to oversell and under deliver, on the regular; on more than one occasion a client detached or decoupled with IE midway through a project based on bad management and poorly-managed deliverables. On a tangent: one particular manager spent so much time at the links, I'm surprised he didn't show up to work in a golf cart (when he showed up at all). Oh, it's also worth noting, all the managers were attempting to usurp and back stab each other at every turn. Every. Single. One of them. Given how terrible management was, it should be no surprise working there as a specialist was basically hell on earth. Work streams were constantly halted, retooled, reworked, halted again, and more often than not put back together in a way that either made no sense or, ironically, changed nothing except to drain projected hours. Deadlines were missed or narrowly completed at the peril of the poor souls attached. And when things went wrong, managers were all too happy to throw specialists under the bus to save themselves - which at times ended with highly skilled people either being fired or quitting out of shame or disgust. Also worth noting, this is where a bad telework plan can really chafe your choad. For example, how great is it to telework when no one adheres to core hours and you end up having to appease managers who like to work when their kids are asleep? Personally, I'd rather sit in traffic than have to answer emails at midnight - but maybe I'm just weird that way. Then there was just the general stupid that can't be explained. Management required new hires to take personality tests which if it isn't illegal, should be. All-Hands meetings were cultish in nature, with everyone pledging their allegiance to the mighty Marissa Levin, giver of information and seeker of expertise (oh and speaking of her again, many a quarterly meeting required her to bash clients who were less than thrilled with IE because, y'know, nothing screams professionalism like slamming the people paying your company to perform a task or function). There is a hive mentality among the IE upper echelon that can't be quantified but also can't be ignored (for example, notice all the good workplace reviews of IE, whether here or on indeed-dot-com, come from managers - this is probably because they were directed to write these reviews). Also, don't expect any raises or bonuses.

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Information Experts Response
8y
First, I want to thank you for posting this and initiating a constructive dialogue. Second, given that it has been several years since you worked at IE, and you are still carrying this emotional weight, it's apparent that you are still emotionally invested in your experience there. You poured a lot of effort into this review, and I don't want to minimize that or invalidate you in any way. You swing between past and present tense, and this is further proof that your past experience is still very much a part of your daily living now. I am truly so sorry for your pain. I don't know how many years you worked at IE over its 22 year existence. The company definitely experienced highs and lows, and sequestration/the LPTA environment sadly decimated our culture. However at its best, it generated hundreds of jobs for amazing team members - truly some of the most incredible, brightest people I have ever worked with. And the culture was phenomenal - evidenced by the fact that many people stayed 10+ years. I was always grateful for their trust, and I expressed that often. They were also the ones who initiated and ran our firm's awards strategy, which generated the firm more than 80 awards in creativity and leadership, and injected so much fun into our culture. We also generated millions in revenue over 22 years, served countless missions for government agencies and private sector firms, and created a community that resulted in lifetime friendships (and even a marriage). There was a lot of good that came from IE. I take pride in what went well, and I fully own what didn't. I also humbly and gratefully acknowledge the dedication of the leadership and supporting team that pulled the company through the worst of its journey, and has re-positioned the company for re-growth in 2018. It takes tremendous tenacity, fortitude, and determination to stay the course and continue moving forward following a retraction. My hope for you is that you find peace in your life, that you let go of anger against anything in your past that didn't manifest the way you wanted, and that you choose compassion and forgiveness over revenge and regret - not for me, but for you. We know that our need to disparage, humiliate, and hurt others is rooted in our own self-loathing. The more gratification we feel by harming others is a direct reflection of how we feel about ourselves. We also know that every experience in our lives never reflects the totality of a life or an individual. You and I crossed paths for a brief moment in time, when you take a holistic view of our journeys. Our integrated experience is not a complete or accurate reflection of your entire journey, or of mine. It's simply a glimpse. As I said, I am not invalidating your experience or feelings; I am merely providing perspective. We should never empower a single event, experience, or person to control our happiness. In the scheme of your entire life, I am actually quite insignificant. I hope this review provided the catharsis you were seeking. I am available to talk or meet at any time, if that will help you find closure. I truly wish you the best, and a future that delivers you peace.

Explore other reviews about Information Experts

5.0
17 Apr 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

We have a positive work environment that is collaborative, supportive, and focused on professional growth and development. Also, the company has employee-friendly policies, including flexible work schedules and comprehensive benefits. The company's leadership is accessible and responsive, and there is a strong emphasis on open communication and transparency throughout the organization.

Cons

At times, there can be workload.

1.0
8 Apr 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Telecommute policy was great and health insurance was adequate.

Cons

Where to begin..... First, the CEO, if she ever comes to the office (when there was one) is a disaster of decisions based on whims and unjustified edicts. Don't worry though, she will forget that she made that decision just as fast. The CEO wrote a self published book about company moral and "culture", forcing employees to provide work product for it, while at the same time the good employees are leaving at every opportunity. The real runner of the company is the CEO's husband, who took the company through almost 12 months of inconsistent paychecks and very late 401K payments in 2013. It is shocking no Department of Labor pay complaints were made, as the problem repeated every month followed by hollow promises of when we would see our paychecks. There was always this mythical huge check that the company was just waiting on from a client.... but it never arrived. So - late paychecks, cancerous leadership, an environment of constant distrust and a company teetering on the edge bankruptcy. Avoid at all costs if you can.

8
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Information Experts Response
8y
Thank you for your review which gives us an opportunity to reply. I appreciate your acknowledgement of the hard work Adam did to navigate the company through the sequestration chaos. He did an amazing job, and today he is still running it along with Moe. They are both incredible, and so are the devoted team members that remained loyal to the company, and continue to deliver exceptional service. Sadly you are referring to a time in the company right after we lost my stepmother of 30 years to a horrific 18-month colon cancer battle (I was in Baltimore a lot with my dad 2012/2013), and right before I began caring for my mother who was gravely ill for 15 months before her passing in April 2014. So, I navigated the declines, deaths, and mourning of two of the most important people in my life, while raising 2 sons, while the company was decimated by sequestration. I fully own that I was not a good leader during this time. I am so sorry you experienced the worst of IE. When I first started the company in 1995, and until around 2011, we enjoyed an incredible culture, with the MOST incredible people I have ever worked with. I will forever be grateful for their dedication and trust. There is a reason we had so many employees stay for 10+ years - it was because we were extraordinary. I truly am very sorry you had a poor experience. I want you to know that I welcome the opportunity to meet with you or talk with you if you ever want to do that. I have not been in the business now for a few years - frankly the long-term caring and eventual death of my loved ones broke my spirit for a bit, and I acknowledge that after sequestration and the institution of the LPTA procurement environment, I was no longer the person to run the company. The company leadership today is doing a great job, and I am grateful the company navigated through the turbulence. Thank you again for your service, and please know that I wish you the best.
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