Poor executive leadership. Top heavy management. Being owned by a private equity firm has led to too much focus on unachievable profit and not product or staff welfare. Clear focus on the 'minimum they can get away with' wrt employment conditions. e.g. Statutory redundancy payment only. No pay rise in 3 years, Unachievable bonus structure in 2024. Taking advantage of employee loyalty. 'Cheapskates' comes to mind.