Pros
pay- but in no way worth the stress and I'll health it costs to earn
Cons
unrealistically targeted, some bullying managers, stressful with unmanageable workload, aggressive and dictatorial management styles used by some managers. The result is stressed and jaded staff who are leaving in droves. I've never seen such a demotivated workforce in london- exhausted advisers seeing society's most vulnerable and ill people and pressurising them into work through a desperation to meet targets. And yes it does matter that clients are treated better than staff- an ethical employer would do both and of course why burn out the people delivering a service on the front line- both ethically and economically as constant recruitment of people who very quickly free themselves or are forced out makes no business sense!
