1.0
28 June 2025
Former employee, more than 5 years
Recommend
CEO approval
Business outlook
Pros
Work from home Insurance benefits are good Big company
Cons
Doesn’t value retaining employees If you stay here for years you’ll only be making a couple cents over the new hires Not treated like a human Management doesn’t value feedback Metrics are unattainable and if you are out sick for one day you will be behind for weeks trying to catch up on calls Graded calls are very subjective. They will knit pick every call you do and make you feel like you are always doing something wrong even when patients tell you how much you help them and appreciate talking to you. If you stay on the same project for years you’ll have over 500 patients you’re assigned to vs the newer people have half and get paid the same as you.