Pros
Some really good people still trapped at this place unfortunately.
Cons
This company has a toxic culture that flows from the top down. Owner and upper management has little to no real world experience and it shows. They lack any business ethics or acumen. They have no clue how to lead or motivate a team. They run the company like a high school clique and will never grow up. They expect you to put the company first, always. If you ever put your family or yourself first you will be treated differently from that day forward. If you have kids, elderly family member, family pet, etc. even if an emergency comes up you will be treated as a second class citizen. There are many basic tools missing you assume any company would have in this day and age, for example: no inventory system, no single CRM (there are about a half dozen pieced together and none of them communicate to each other), no easy way to communicate between departments (be prepared to use your personal devices). There is no foundation to this company there is no HR, IT or accounting department and no managers for the departments that do exist. This creates a dictatorship run by very inexperienced children. This is a tiny company that built a new ugly building that put themselves in a major hole. There are also multiple cameras in every single room in the building. You are constantly under surveillance. Big brother will sit in an office while watching you and gossip about you. Very questionable business ethics, they treat their customers worse than the employees. Their claimed core values are not reflected in how they run the business, how they treat their employees or customers. There is no focus on quality at all. This is evident in the constant warranty issues you are forced to deal with. There are poor procedures in place for handling warranties they only make a bad situation worse. The constant warranty calls will wear you down in a hurry. These customers are extremely upset they were sold a bad part. It is very hard to take pride in what you do when corners are continuously being cut and the parts you sell are used or made as cheap as possible overseas. I would never install one of their parts in my vehicle ever! Compensation is well below average for this area. There are promises of raises at 90 days then again at 1 year but no matter how fast you learn, how hard you work or how many additional job duties you take on these raises do not happen. The commission and bonus structure is a complete joke, they just make it up as they go. Plus you cannot sell anything when the majority of your time is spent dealing with angry warranty customers. Extremely high turnover rate! Over a dozen employees have quit in less than a year. That is more than half of their entire work force. All during a pandemic when people needed a job more than ever. No one wanted to be here! They have now resorted to hiring temps. There are no employees left that have any experience under their belt because all long term employees left due to no room for advancement, no merit based raises and the toxic culture. They could not take the constant gossip and pettiness that the owner and management resort to. Do yourself a favor dodge this bullet and keep on looking. There are many companies hiring that value their employees and conduct business as it should be. This is not one of those companies!
