They only care about sales - Night Auditor/Front Desk Agent InnVentures Employee Review

1.0
10 June 2025
Recommend
CEO approval
Business outlook

Pros

Nothing really, maybe the more relaxed environment

Cons

- Any issues that aren't related to the sales department are ignored. - Had to fight for six months to get the raise they promised us, and the amount was significantly less than they promised. - They allow their sales teams to bully the hotel staff. If it is reported, then the reporter is the one punished. - If the building needs maintenance, they will ignore it until they are forced to deal with something that has broken. - Seriously, all they care about is the money. The employees are nothing (other than the sales department)

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InnVentures Response
11mo
Thank you for sharing your feedback. We’re sorry to hear about your experience and appreciate you bringing these issues to light. Every department plays a vital role in our success, and it’s disappointing to hear you felt others were undervalued. Concerns around communication, support, and respect across teams—especially regarding compensation and workplace dynamics—are serious, and we’re committed to addressing them. We’re committed to continuously creating a supportive, respectful, and inclusive environment for all team members. Thank you again for your honesty.

Explore other reviews about InnVentures

5.0
15 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Promotes from within, great work culture

Cons

More hands on training would be beneficial

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InnVentures Response
1y
I am glad to see you have been able to experience the positive culture that we strive for each and every day. We will absolutely take note of the desire for more hands on training and will take a close look at this as a team.
2.0
1 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Dedicated frontline teams who genuinely care about guests and each other.

Cons

Eroding benefits, lack of cultural investment, short-term financial thinking over long-term sustainability. Low pay.

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