Being a PFS Supervisor at Inova is NOT all it's cracked up to be! - PFS Supervisor Inova Employee Review

3.0
10 Oct 2013
Recommend
CEO approval
Business outlook

Pros

- Good health benefits - Descent location (Telestar) - Great leadership training

Cons

I was with Inova for 6 years and the latter part of my career there, I was promoted to PFS Supervisor; however, I had the absolute worst Director who was unsupportive, lacked consistent leadership abilities, and made the front line supervisors look like idiots mainly because she did not have our backs. The sad part is the the Sr. Director never saw any of this. She had rose colored glasses on to what was going on in the department. I could not handle one more day working with a director who acted so bipolar.... one day supervisors were getting praised for a job well done and the next, we were getting our heads chewed off for one reason or another. It was NOT a stable environment to be in. The AR staff could see the stress we were under and it really played an impact on them because of the high turnover rate. I wish the Sr. Director would have been more open to seeing what was going on and taken her head out of the Director's butt for one second and maybe she would have noticed how poorly her management team was and still is being treated so poorly by the Director she just absolutely adores. Lastly, the hours we were expected to work (60+ in one week) were absolutely insane! That would drive anyone to the asylum!

Explore other reviews about Inova

5.0
23 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Flexible work hours and pay

Cons

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3.0
1 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good benefits, professional colleagues, and strong technical talent. In the IT, analytics, and data space, Inova has been more forward-looking than many health systems, with willingness to adopt modern tools and practices. There is also relatively less bureaucracy compared with some other healthcare organizations.

Cons

For AI and Data Solutions career growth and scope can feel heavily influenced by prior relationships and leadership networks. When new leaders join, they often bring trusted colleagues from previous organizations, and those individuals may receive faster access to strategic work, visibility, and advancement opportunities. This can create the perception that internal merit, institutional knowledge, and long-term contribution are not always enough to access the best opportunities unless an employee is already connected to a senior leader or part of an incoming leadership network. Over time, this can make the culture feel fragmented across different legacy groups rather than like one unified Inova culture. There is a high level of nepotism and if you are not coming from Sharp, Parkland or Novant your growth, scope and visibility will be limited and you might be sidelined to grunt work.

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Inova Response
1w
Thank you for your feedback. We’re glad to hear you’ve had positive experiences with the benefits, colleagues, and the technical talent within Inova, particularly in the IT and data space. We also acknowledge your concerns regarding career growth, visibility, and how opportunities are accessed across teams. Creating a fair and transparent environment where employees can grow based on their contributions and experience is important, and feedback like yours helps surface where expectations around development and advancement may need further clarity and consistency. We appreciate your perspective and the time you invested in sharing it.
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