Great place to start - Service Desk Analyst Inserso Employee Review

5.0
9 May 2022
Recommend
CEO approval
Business outlook

Pros

Leadership takes a vested interest in employees and improving them; Laid back but professional atmosphere where getting work done well, but as quickly as possible is prioritized. When work is done, work is done. Benefits were excellent.

Cons

The shift work - working in Mountain Time Zone and supporting east coast operations. Definitely need to be a morning person!

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Inserso Response
3y
Thank you for your positive feedback, and we are happy that you enjoyed working at Inserso. We think it’s a great place to start, but also a great place at any point in one’s career! We acknowledge that some of our work does require our employees to work early or late, and we appreciate the hard work it takes to meet the needs of our clients.

Explore other reviews about Inserso

5.0
10 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Overall it’s been a great place to work! The team is helpful and people are willing to jump onto Teams to help you if you’re stuck on something. You get to work on a lot of different issues, so it’s a good environment if you want to build troubleshooting skills and learn new things. Management communicates very well and makes sure we have what we need to do the job. The coworkers are great and make the workday a lot easier.

Cons

Like most tech support jobs, it can get pretty busy depending on ticket volume. Some days are a lot heavier than others, especially during peak times. It would help to have a little more coverage during those periods.

1
4.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for and shows appreciation for great work.

Cons

I have no cons to report

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