okay - Universal Banker Insight Credit Union Employee Review

Great PTO and work/life balance.

Management Lack of change. Communication between branches could be tricky at times.

• Pay and benefits were decent • Training and experience in virtual banking (phones and video calls) • Exposure to loan applications and product education

• Constant pressure to cross-sell (auto loans, CDs, etc.) and meet sales metrics • Limited flexibility to resolve issues (fee waivers were rarely allowed), which can put reps in a tough spot with members • Very tight office layout that felt claustrophobic, plus an overly close/“in your business” culture