Pros
I have amazing shoppers that I am able to help daily, I truly care about the people I work with and that makes a huge difference in my enjoyment of the job. We have flexible hours and are not reprimanded for taking vacation or sick time. In my city, management does communicate with us daily (weekdays) and are good about fixing errors when they have the power to do so.
Cons
We are the ones who bare the brunt end of any change that occurs and have no say over those changes that happened. We are the deliverers of good and bad news. We have limited responsibilities and I would appreciate the ability to fix hours, get people back on shift, see the schedule for the upcoming week, etc. This would take pressure off of our management and help our shoppers in the moment.