Great Growth Opportunity - Anonymous employee Instacart Employee Review

5.0
11 May 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

*Leadership is willing to promote internally and makes a conscious effort to develop its employees *Great learning opportunities- Instacart has an abundance of interesting projects to work on. *I met awesome people while working here and made lasting friendships. *Solid benefits, good food, and a convenient office location located near a lot of public transport

Cons

*Instacart operates in a complex space; it's beholden to tens thousands of shoppers, and a growing number of retail and brand partners. It has limited control of critical components of its service, such as availability of items in stores, or availability of new shoppers in key markets. *Work-life balance is poor on certain teams. Instacart's leadership cares about employees and is making an effort to improve this but a lot of teams are spread thin.

Explore other reviews about Instacart

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule and independent work environment with good earning potential during busy hours.

Cons

Pay can vary by day and vehicle expenses like gas and maintenance add up quickly.

2.0
21 June 2026
Recommend
CEO approval
Business outlook

Pros

Fun going out and talking to people. You will interact with people everyday. You control how much you get paid. Lots of flexibility in the time between accepting an order and traveling to the store and beginning to shop. It isn't pedal to the metal to get to the store like DoorDash is. You can also cancel batches after accepting as long as you keep your rate under 15%. This is different from DoorDash where your rankings will suffer if g.t. 2% cancellation rate.

Cons

There's a learning curve and it takes a while to learn each chain of stores' items. Once you become proficient at one store, the algorithm will lowball your offers relative to other less-experienced Instacart shoppers. Overall, Instacart shoppers likely get paid similar or less than the store's regular employees.

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