You'll wake up one day without a job - In Store Shopper Instacart Employee Review

1.0
8 Aug 2018
Recommend
CEO approval
Business outlook

Pros

Make your own schedule, NO OVERSIGHT FROM MANAGEMENT YOU CAN DO WHAT YOU WANT.

Cons

They will restore your app and lock you out randomly. was with them for awhile but one day app loaded and it wouldn't work. No response from support. Not sure why I was "fired" my customer feedback was 99% and I was second fastest shopper in the wegmans store. Oh they also didnt pay me for the previous week I worked. My guess is that I was getting to expensive for them since most shoppers leave after a month and I was on my third raise.

Explore other reviews about Instacart

5.0
21 Jan 2026
Recommend
CEO approval
Business outlook

Pros

good place to work just need to figure out navigating politics at times.

Cons

have a little more structure but this was a long time ago

2.0
21 June 2026
Recommend
CEO approval
Business outlook

Pros

Fun going out and talking to people. You will interact with people everyday. You control how much you get paid. Lots of flexibility in the time between accepting an order and traveling to the store and beginning to shop. It isn't pedal to the metal to get to the store like DoorDash is. You can also cancel batches after accepting as long as you keep your rate under 15%. This is different from DoorDash where your rankings will suffer if g.t. 2% cancellation rate.

Cons

There's a learning curve and it takes a while to learn each chain of stores' items. Once you become proficient at one store, the algorithm will lowball your offers relative to other less-experienced Instacart shoppers. Overall, Instacart shoppers likely get paid similar or less than the store's regular employees.

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