Great place to work - Program Manager Instacart Employee Review

5.0
6 Aug 2022
Recommend
CEO approval
Business outlook

Pros

Instacart is inclusive and warm. In a virtual world these days, it can be weird to start and work anywhere, but Instacart did a good job in bringing me on board Instacart has regular meetings with the executive level team and everyone is encouraged to ask questions. It’s very transparent and open. I love this. Fidji also seems very genuine. I trust the board Instacart does a good job by its users and I feel like the company’s mission is noble and one I agree with. I’m excited to see how we can change the grocery industry

Cons

Some of the employees at Instacart seem to be there only for the pay check or stock options

Explore other reviews about Instacart

5.0
21 Jan 2026
Recommend
CEO approval
Business outlook

Pros

good place to work just need to figure out navigating politics at times.

Cons

have a little more structure but this was a long time ago

2.0
21 June 2026
Recommend
CEO approval
Business outlook

Pros

Fun going out and talking to people. You will interact with people everyday. You control how much you get paid. Lots of flexibility in the time between accepting an order and traveling to the store and beginning to shop. It isn't pedal to the metal to get to the store like DoorDash is. You can also cancel batches after accepting as long as you keep your rate under 15%. This is different from DoorDash where your rankings will suffer if g.t. 2% cancellation rate.

Cons

There's a learning curve and it takes a while to learn each chain of stores' items. Once you become proficient at one store, the algorithm will lowball your offers relative to other less-experienced Instacart shoppers. Overall, Instacart shoppers likely get paid similar or less than the store's regular employees.

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