Not what it used to be - Customer Success Manager Instructure Employee Review

1.0
2 May 2024
Recommend
CEO approval
Business outlook

Pros

Powerful products that customers are generally happy with

Cons

Don’t treat their employees well, high staff turnover, unsupportive current management, what used to be great benefits and comp is no longer the case.

Explore other reviews about Instructure

5.0
14 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture, market leader, forward thinking

Cons

Work can be overwhelming at times

4.0
19 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hardworking people Great Teams Committed to a mission and vision to help teaching and learning for lifelong learning Continued progress and evolution of industry leading LMS Remote First AI-first mission

Cons

Battling difficult economy Attrition/Change Identity Crisis and poor Branding Culture is difficult being remote first Teams not aligned across departments

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