employer cover photo
employer logo
employer logo

Intact Insurance UK

Part of Intact

Engaged employer

Work - Customer Communications Intact Insurance UK Employee Review

5.0
23 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Been great through the pandemic Able to work from home Leaders in my current area are really great, able to approach them and have chats when needed be it work or personal reasons

Cons

Customer managers get a real hard time. I have moved up from that level but spent 6 years as one and we do get the brunt of it with the ever increasing targets to achieve which can make it difficult to gain a higher rating. There are teams that are customer facing that are unable to to gain the benefits of incentives as much as telephony teams are able to win.

Explore other reviews about Intact Insurance UK

5.0
4 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Great company 401k match is great for the market

Cons

No cons besides its a start up

3.0
25 July 2014
Recommend
CEO approval
Business outlook

Pros

Great people, there is almost always someone there to help you when you have questions. They tend to usually work the schedule around other commitments that employees have except during during busy season

Cons

They do not pay attention to problems that arise between employees and management at times and sometimes management involves itself in the problem and makes it worst. They are not big on seniority as the company has fired people that have worked here for more then 8 years. And it's a very repetitive job with little to no chance of moving up in the company

2
See reviews by: Helpful|Rating|Date|All