Incompetence Isn't a Fire-able Offense - Anonymous Inte Q Employee Review

2.0
16 July 2014
Recommend
CEO approval
Business outlook

Pros

Pop is a quarter, well-stocked supply of free aspirin and band-aids, summer hours and free lunch once a quarter when upper management attempts to sell the staff on yet another year of company not meeting sales goals/incremental #/etc due to X, Y, Z even though net profit has increased over the past three years. Did I mention pop is a quarter?

Cons

Selection of pop is limited . Employees can be broken into two categories: 1) Those who are good at their job (the select few); 2) Those who are completely inept but have managed to stay with the company for an inordinate amount of time by some mind-boggling twist of fate. As soon as it is realized that you fall into category 1, you will take on an ever increasing amount of work/stress/responsibility with absolutely no reward besides more work. This will continue until you've reached your breaking point and either quit or start looking for another job. If you fall into category 2, prepare for the sweet life of being able to do the bare minimum (you can even do the bare minimum wrong and you are still golden) for the rest of your time there. Your bare minimum will just be good enough to not get fired and as time goes on, upper management will forget/overlook how amazingly bad you are at your job. After a few years, your sheer incompetence at your job will be outweighed by your 'loyalty'. The salary is great if you are starting at a non-entry/beginner level position. Hiring is usually driven by sheer desperation to fill a position, allowing new hires to bend the company over the figurative barrel and go to town. Otherwise you are horribly underpaid in comparison to what a 'fair' market salary would be. Getting promoted internally is a painful and soul-crushing process that usually only happens after upper management believes that employee is probably going to quit to take another job that pays more and has less stress. CEO personally signs off on all raises, which happen once a year. His favorite slogan when determining raises that are above cost of living adjustment or promotions is, "How much would it cost for me to hire someone off the street and do their job?" Communication across departments is a joke. Has been an obvious problem for years with management constantly saying they are actively addressing it yet nothing has changed.

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Inte Q Response
11y
For the record, Inte Q’s company motto is “Making Smart Marketers Smarter” – which requires outstanding, motivated and engaged employees to execute. We are a true partner with our clients. We do a deep dive into each of our clients’ businesses to better understand their marketing objectives and strategies and how we can best impact their business. Our client relationships, which in essence are the relationships between our Associates and our clients, have a huge impact on how successful we are in these endeavors. Inte Q provides meaningful marketing intelligence – both data and human-centric. This intelligence is only attainable through wise, genuine and driven employees. Our culture is sustained by self-starter personalities who would rather be proactive than reactive. We’re disposed towards action, and as a result, we do have a fast-paced environment. However, we also take the time to appreciate our collective efforts and successes – we have Inte Q Adventures (off-sites that have sent our employees kayaking on the Fox River, a downtown architecture tour, hiking at Starved Rock, etc.), we offer a truly flexible schedule and we are respectful of the fact that “work/life balance” is more than a buzzword. We live it – employees even get their birthday off! Over 50% of our employee populace has been with Inte Q for over 5 years. Any organization would and should be proud of such a statistic. Do we need to make improvements? Of course! Any company who might suggest otherwise isn’t being honest with themselves. We take a pulse survey every year with our employees for where such improvements should be made. They tell us, and we do as much as we can to address issues they identify. A testament to our culture is how open we are – with our financials, with our client prospects, with our future plans. Associates at Inte Q are co-creators in our destiny. Things don’t happen to them, they only happen with them. Our hiring process continues to evolve to filter out candidates who look good on paper but who may not have the full competencies of both technical AND interpersonal skill sets to be fully effective at their roles. No interview process is 100% perfect, however, and when we do have an employee who needs training or course correction, we have an Associate counseling and improvement protocol we follow. Inte Q does not, nor can it to be successful, tolerate mediocre or below standard performance from any employee. While our preference is rehabilitation – and we always try to correct issues before taking more drastic action such as termination – we do not suffer poor performing employees for long. Every employee is essential to our business, and if someone can’t pull their weight they are coached, counseled and monitored for a defined period of time. If improvement is not made, we part ways. This has been proven time and again and is evidence by our personnel files. Yes, pop is a quarter in our kitchen. But our Associates are truly priceless!

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