Not sure what is wrong with this company - they sell a nice image, but the reality is a Toxic - Operational Manager Integrated Care 24 Employee Review

1.0
22 Apr 2023
Recommend
CEO approval
Business outlook

Pros

Lovely people, Job is challenging and different on every shift. Oh the free coffee and tea - and now female sanitary products. Cost of living payment

Cons

Clicky management, face fits culture. Bullying and blaming is rampant on every level. The SMT tell you to contact them with any problems, they pass the problem back to the person creating the problem and then its buried and life just gets worse. How they have kept their CQC ratings is an absolute CON, they are told when the inspection is going to be and they then make sure that everything is clean and they have staff covering every position. The day before and the day after we are back to normal and having to scrabble around for clinical and non clinical staff. Patient wait times are horrific - some localities have wait times for patients of over 24-48 hours on a busy weekend. But fear not the managers are all at home enjoying their breaks, whilst the underpaid, stressed workforce are busting their guts to get them their bonus payments each year. Experience and loyalty mean nothing to the company. If your face does not fit, then you will be pushed out eventually . Honestly unless you are desperate dont work here, go to Secamb who are just down the road pay better and have proper representation for their workforce.

Explore other reviews about Integrated Care 24

3.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Autonomy, most colleagues are very respectful and friendly.

Cons

Senior management is chaotic. Major operational changes are rolled out without proper thought being out into the processes associated with said change. Senior management in cliques. No repercussions for those at the top who are completely unprofessional and incompetent. And people who challenge the norm are overlooked for promotions

5.0
6 May 2026
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

IC24 has a really positive team culture, with friendly and supportive colleagues who make a big difference to the working environment. It’s a collaborative place to work, and people are generally willing to help each other out, especially during busy periods. There is also flexibility around working hours, which supports a good work-life balance. Management are approachable and open to conversations, and there is a clear effort to support staff and maintain a positive working environment.

Cons

The role can be fast-paced at times, with workload levels varying depending on demand. This can require good organisation and adaptability, but it also keeps the work interesting and varied.

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