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      Integrity Express Logistics

      Engaged employer

      Integrity Express Logistics reviews

      Rude, entitled brokers - Client Service Representative Integrity Express Logistics Employee Review

      2.0
      13 June 2023
      Client service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      They do pay a decent wage.

      Cons

      If you’re part of the dispatch team, be ready to be talked down to like a dog. The brokers ASK you to make calls on their loads and call them with any issues. Then cuss you out and scream at you when you call them. This was a REGULAR thing during my year of employment with them. Disgusting behavior.

      avatar
      Integrity Express Logistics Response
      3y
      We're very sorry to hear about your experience while working at IEL. I will forward this review to leadership. Wishing you all the best.

      Explore other reviews about Integrity Express Logistics

      5.0
      25 Feb 2026
      Broker
      Recommend
      CEO approval
      Business outlook

      Pros

      There are people willing to help.

      Cons

      Pay isnt the greatest but it works

      avatar
      Integrity Express Logistics Response
      3mo
      Thanks for this 5-star review! We greatly appreciate your hard work!
      1.0
      1 May 2026
      Claims specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Touch technology that not a lot of companies have, and have more hands-on experience.

      Cons

      It’s a family-owned company, so no matter how hard you work or how strong your ideas are, there’s little room to move up unless you’re related to the CEO. (Venture) The Argument: Hiring and promoting based on "who you know" rather than "what you know" creates operational weak points.

      avatar
      Integrity Express Logistics Response
      1mo
      Thank you for your feedback. We take all reviews seriously. The statements in this review do not align with our company practices or culture. IEL maintains a culture built on merit with opportunities to advance based on each employee’s willingness to engage in the pursuit of excellence. We remain committed to maintaining a positive workplace built on professionalism, accountability, and open communication.
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