Sad, but True - Recovery Specialist Intellivo Employee Review

Good work life balance Positive culture

Not the most exciting of industries

I genuinely can’t think of any other than it’s a job in this terrible economy and fortunate to have a paycheck.

If you read the company’s replies here, it’s a lot of words that don’t actually say anything. It feels more like optics than accountability. As a long time employee, I’ve seen multiple leadership changes and none of them have improved the quality of work or the culture in any real way. Some of the more recent leadership hires have only made things worse. Experienced employees are being let go, while the people who stay are expected to take on work that isn’t even part of their role. Everything feels disorganized and reactive instead of intentional. On top of that, there’s very little flexibility. Schedules are rigid and even PTO is handled in a way that feels overly strict and nickel and dimed rather than supportive. The overall approach to employees feels transactional, not like people are actually valued. There is also a heavy level of micromanagement. Even in situations where employees were allowed to work remotely due to weather, there was constant pressure to account for time and activity in a way that felt excessive and unnecessary. Calling it “growing pains” doesn’t make sense at this point it’s been years of the same issues while adding new ones regularly. At some point, it’s just how the company operates. It’s honestly surprising the company has some solid clients because internally things feel inconsistent, impersonal and most times chaotic. There’s no clear and consistent direction and leadership really just pretends to know what they’re doing. At the end of the day what’s presented externally doesn’t match the day to day reality internally.