Doing my fellow brethren a favor.. - Behavior Interventionist Intercare Therapy Employee Review

1.0
2 Oct 2014
Recommend
CEO approval
Business outlook

Pros

Great part time job if you need 10-20 hrs a week. The clinical side is pretty good for the most part and very supportive with clients and people in the field. I can not sing their praises enough. Scheduling is excellent, but over whelmed.. This is a great position if you want the experience and build up a nice resume with something respectable, but that's it. Vacation time accumulates and you have about 4 sick days with pay. plenty of medical and health benefits offered.

Cons

Are you Feeling unappreciated? Are you in an abusive relationship or better yet do you want to get paid to be in one and the only praise you’ll receive at the end of the day is a “high 5,” or “good job,” literally. Not enticing enough? How about working for a company where wage increases don’t exist and are instead replaced by pats on the back. This can be neatly coupled with poor schedules, client cancellations, insulting cancellation policies hidden under the guise of acceptable employee compensation. Most of this diatribe is attributed from perspective of the lowly position of Behavioral interventionist or former. If you are looking for a full time position don't bother. You will be severely disappointed. The company cant guarantee the hours, because of client cancellations, services get terminated by either the company or the client themselves without notice. Most importantly, this is assuming that scheduling can even find you a client that is within driving distance. Most hrs will come from school cases which means you are on a school yr schedule. You will not be working for 4 months out of the yr. So if you don't have money concerns then by all means. If a school client is absent you can cover for other clients if available, but that is assuming the time and distance is worth it which most of the time is not. But that's ok, you can make up those precious hrs with a brilliant cancellation policy where you can work in the office for 2 hrs at minimum wage to make up for 1 hr of your actual pay. You can also go long periods without clients as well and I am talking months. I for one have taken clients well out of my driving range and most of the time taking at least an hr to get to, because that's all they could find me. Oh and did I mention you can get pulled off a case because of accusations from the client. Well you can and boy does it happen fast. Most of the time its because the client doesn't like you and they conjure up this little scheme to get you booted. Nobody likes a lawsuit so of course management obliges the client and your screwed for hours again. Be wary, because holding a Behavioral interventionist position means you're a victim of circumstance. Don't fret, if you file for unemployment because hrs are lacking, then grab a beer because ICT wont admit they suck and wont confirm your grief. They'd rather have you wallow in hardship while plotting their next money grab. Don't bother asking for a raise either, I have known many hardened veterans in the field and most have never gotten a raise in years. So its pretty much unfair for anybody who starts out at base pay and put in the time, the hours and the dedication only to find out a new employee gets more because of their DOE. If you ask for a raise you will be ignored, neglected or shunned. Not in that order, the only way you will receive one is if you threaten to leave the company ,but before that make sure you have mastered the art of the ICT behavioral interventionist handbook (sarcasm) and fabricated a sense of dignity amongst your fellow supervisors so they can vouch for your outstanding abilities as a BI. Even then its a toss up. ICT prides itself on constantly spewing out nonsense about how rigorous the hiring process is or how much training the clinical team has or how it surpasses state law and guidelines blah blah blah which is true. BUT if that’s the case than why not pay your grunt workers (BI) more money and have an acceptable living wage that matches the amount of training and experience with the company. Why not focus on your core employees who have stuck it out with the company through thick and thin? They cant give wage increases but they sure as hell expand the company throughout California without delay. All in all the turn over rate for BI's is a joke. Lets break it down shall we.If you’re starting from the BI position, good luck! There is no room for gray areas. You will either receive easy to work with clients or extremely difficult ones where your emotional sanity will be tested many times over. Physical aggression can range from hitting, biting, kicking, slapping, punching, spitting, throwing nonlethal/ lethal objects at staff or yourself, or clients running away from you. When working in home settings it can be the same with the parents. They’re either a pain or super supportive. If it’s a school client the internal politics are worse since you're abiding by Los Angeles unified school district rules which means limiting your control of the client and the environment. For ex. If a client loses his mind and tantrums and decides to destroy a room then you let him as long as he doesn't "hurt "anybody.. If this sounds like favorable working conditions then I praise you for your big heart. There are far better companies and this one is mediocre at best.

Explore other reviews about Intercare Therapy

5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

I’ve experienced tons of support by my program manager, clinical supervisor, admin, and my trainer when it came to any of my questions and concerns. My program manager and clinical supervisor respond quickly to any messages sent on Teams and if they’re already in the clinic I’m in, they’ll pop by and model a trial, answer my question personally, or even help me when my clients experience challenging behaviors! I get lots of feedback and praise by my clinical supervisor and program manager when they sit in on my sessions for the last hour. They were always quick to reassure me when i felt unconfident or uncertain. Praise and feedback were always a given! I was constantly reminded to always ask first about something because they would rather you ask than guesstimate and skew data results. This isn’t something I’m used to, it felt like I had to beg the management of my previous job to give me support and feedback. Environment is young and upbeat. I also like to know I’m making a difference in the world. My previous management practically treated children in poor living situations as cash cows and I don’t get that vibe here at all! I also love my clients and find it difficult to call off work because I feel extremely dedicated to their well being and want to keep rapport with my client and caregivers as much as possible! The pay is decent for the experience I have and I was one of the lucky BI’s to score a 40 hr work week. My co-workers are fantastic! Theyre all extremely friendly and exactly the right people you would want to care for your children! The clinic is small, but they’re getting a much bigger one soon, which would be lovely for the BI’s and children to have more space from one another to prevent injuries. I was also provided a tablet which is extremely handy rather than being constricted to a small phone screen. As a final note, it truly seems like Intercare upholds their company values and lack of BCBA’s isn’t their fault. The child development and psychology field has been in a chronic shortage for a long time, which means now is better than ever to begin working in the field. I definitely recommend anyone with some experience to take this entry level position.

Cons

I was told I would only be sent 25 minutes away from my home. My eta on a good day is 45 minutes. It doesn’t matter as much for me, because I don’t think I want to go anywhere else as I really love the clinic I’m working at, but this could be a problem for others. It took a month for me to get assigned a client after training. How every BI starts out greatly varies. Some will have much more positive experiences if they’re fit in the right place, but other BI’s might realize at home leads to perceived lack of support when you’re just texting through a screen compared to supervisors being in the same place as you. Some BI’s are assigned more difficult cases than others, which can also affect work experience. Expect to get sick a lot in the beginning, but that just comes with job, so take your zinc and sanitize your hands and tablet regularly!! Not every BI’s first experience will be the same. My experience has been great, but others might be different. That’s not Intercare’s fault, just something to keep in mind. Central Reach will be confusing for a while. I consider myself tech savvy but have had a hard time navigating through this somewhat archaic system. However I know the company wide transferring of data from one application to another would be really tedious.

2.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

Helping Others, Training, Not much

Cons

Poor pay, poor management and assistance

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