Pros
- Colleagues: The people there are generally friendly and welcoming. There can be some difficult characters in the Sales teams but most are pleasant to work with. - Career Opportunities: There are always opportunities to move to different roles/teams around the company and management is usually quite supportive of this.
Cons
- Workload: The company has a 'lean' work structure and there are often staffing gaps due to high staff turnover. The better you are at your job, the more responsibilities you end up 'inheriting', so the hours can be long. - Lack of Mentoring/Training: There's no official mentoring scheme which is unfortunate for those who are more junior in the industry. Depending on your role/team, the 'training' given can be close to non-existent and you're forced to learn on the job. There's also not an awful lot of good training material on the e-learning portal. - Sales-Driven: Sales teams essentially dictate how things should be done, so it can cause a lot of interference in how you carry out your job. - Management: Some managers have no people management/communication skills and are simply incompetent at running teams. - Inflexible Working: There's increasing pressure on people to be in the office which comes from top down. They like to monitor how many days you are in and what times you arrive, but interestingly don't monitor what time you leave, which I think is unfair to those who usually work overtime. - Pay Disparity: There can be huge pay disparity amongst team members and different teams across the company. HR will always try to shortchange you and it's like a fight asking for a pay rise.