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Intermountain Health

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Marc Harrison is destroying Intermountain Healthcare! - Anonymous employee Intermountain Health Employee Review

3.0
1 Feb 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are some amazing people who work for Intermountain, and until our current CEO was brought in, I felt that the Senior Management cared about the employees. Intermountain does work hard to provide the best healthcare in Utah.

Cons

Recently (relatively) Intermountain Healthcare's Board of Directors, chaired by Scott Anderson, hired Marc Harrison as the new CEO. Marc, who has no sense of what matters to the people of this state or the history of this company, just started slashing jobs. Several managers were just told to cut as many people as possible, with no sense of what any one individual added to the company. I have seen whole departments and excellent managers (i.e. all Regional Management) fired with little to no notice. Marc might say this is to cut costs, but people should watch their bills—they won't see even a dollar's worth of savings, while thousands of people have lost their jobs. And HR is doing nothing to help all those who are leaving (but most people at Intermountain hate the HR department from day one on the job.). These are real people with real families, while Marc is paid well over a million every year (the most recent 990 hasn't been made public so this is a very educated guess since the last CEO was paid over a million, and Marc believes that he is extremely valuable to the company. Scott Anderson will probably give Marc a huge bonus for destroying the livelihood of thousands of Utahns.) And those of us who are left, have just been told to take on all of the duties of those who left. I am one of a few left in a department they just destroyed, and I don't think the manager who cut everyone else had even a clue as to the essential functions the others did. Some great strides forward were being made, and now they're gone and no one will even know what could have been.

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5.0
4 Mar 2026
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Pros

Mission Focus Strong Executive Leadership Good Work Life Balance

Cons

Slow to make changes and decisions

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Intermountain Health Response
2mo
Thank you for taking the time to share your experience. We value all our current and former caregivers’ feedback, as our focus is to continually improve our practices. We are happy to hear about your time at Intermountain Health and that you enjoy our mission-driven work, our collaborative, team-focused work culture, and our supportive leadership. We are uniquely positioned to provide communities in the Mountain West with advanced care techniques and innovative solutions to their health needs, as well as deliver high-quality care at a sustainable cost to more patients and growing communities. Our growth as an organization supports our ability to do groundbreaking work and invest in large, life-saving projects, as well as be the partners in health that each unique community needs us to be. By collaborating and driving positive change together, we can help shape the future of healthcare and make a meaningful impact on patient care. We appreciate your review and will share it with our teams as we continue to move forward.
2.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

-Coworkers are hardworking -Patient population is rewarding. -Coworkers can make the toxic environment enjoyable.

Cons

-Management can be unreliable -Inconsistent communication, training and support for APPs -Work environment lacks structure -Workloads and expectations frequently change and increase

1
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Intermountain Health Response
1d
Thank you for taking the time to share your review. At Intermountain Health, we’re always working to keep communication open and meaningful across all levels of the organization. We’ve built in several ways for caregivers and leaders to stay connected and share feedback, like 30-, 60-, and 90-day check-ins during onboarding, regular team huddles, and quarterly meetings. These touchpoints are designed to create space for real conversations and collaboration. Additionally, we know that staffing challenges continue to impact healthcare across the country, and we’re actively working on creative, long-term solutions here at Intermountain. From offering remote and hybrid roles where possible, to investing in paid training programs, tuition support, and apprenticeships, we’re focused on building a strong, sustainable workforce. We’re also partnering with schools and community organizations to help grow the next generation of healthcare professionals. At the same time, we’re putting real energy into retention, because we know how important it is to support and keep the incredible caregivers we already have. Your feedback helps us stay focused on what matters most, and we’ll be sharing it with our teams.
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