Pros
- Some nice colleagues. - Some good mentors, outside the call centre. I learned a lot from some of the network engineers and things they recommended to me / let me borrow.
Cons
My girlfriend attempted suicide and my performance/punctuality plummeted as a result of stress/trauma and I was taking sick days often when in reality I probably needed a break. I got told to leave it at the door by HR rather than get offered really any form of support or guidance, they saw my performance before me as a person dealing with something horrible. I quit as a result. Internode as a company back then (not sure how it is now) was a horrible place to work for and suffered huge micro-management problems from middle management who suffered the inability to be empathetic towards employees or challenging their criticisms. Promotions were often a result of nepotism, which resulted in middle management often being comprised of people who thought their car was a personality trait resulting in 0 dynamics or diversity within that organization. If you did so challenge that, then good luck with not getting fired really. Working in the call center felt more akin to a sweatshop and it's no surprise seeing the other reviews here that are similar to that comparison.