Poor Management and lack of Direction - Senior Product Designer Interos Employee Review

2.0
17 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Hired a lot of intelligent qualified people in the product team.

Cons

Not transparent about company failure CONSTANT Layoff due to poor spending Overspent on a huge office Poor salary increase with little to no room for promotion Severely devalued during my time there Zero accountability from middle and upper management of failed efforts Immense amount of tech debt, too much time spent handling that to build anything new or cutting edge

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Interos Response
2y
Dear Interos team member –We are grateful to your review and appreciate your comment about our product team to be extraordinary. We could not agree more. It is important though to share a differing opinion about the other comments that you have made, including a false assertion about our AI and ML teams. Our team members consistently indicate that they are kept well informed by the leadership (72%) and their direct management (88%) based on our most recent employee survey. We have monthly all-hands that provide significant details on our financial, technology and revenue performance. As with many other companies in the tech industry, we have seen the market impacting our ability to scale sustainably and we have aligned our people and financial resources to reflect the economic realities. This has not been easy, but we have still made significant progress in revenue growth, margin increases and technology innovation, including the recent launch of industry-first capability for tailored risk intelligence. While economic challenges persist, we have not lost focus on delivering competitive compensation and benefits to our team members year over year. Every year, since 2020, our market-based merit has been significantly more competitive than the general market. Unlike other companies, we evaluate compensations 3X a year and take action where needed. We are very proud of the delivery of these total rewards. Our benefits are seen by many as a strong differentiator. Recently, we have made decisions to realign our technology investments, but we did not lay off our whole ML and Data Science team. We made specific changes to right size the team to the current environment and preserve critical capability. We have integrated ML and data science efforts tightly with product teams and we are accelerating innovations to market. These teams are strong and focused on executing our product strategy to deliver predictive insights and actionability. Addressing the experience level of our C-levels in start-up and scale-up, it is demonstrated by their public profiles that our COO, CPTO, CFO, CPO, and many others amongst the leadership, have start-up and scale-up experiences including many positive financial exits and IPO expertise. To round-out our reply, please note that we are excited to welcome our new CEO, Ted Krantz. Ted has more than 20 years of CEO and executive leadership experience scaling success in artificial intelligence market leaders and ERP organizations. He brings deep sector expertise, including a history of strong operational rigor and a demonstrated track record of driving impressive growth at various stages of multiple SaaS AI companies. Prior to joining Interos, Krantz served as CEO at mobile intelligence platform data.ai, where he helped drive significant recurring revenue growth and the use of artificial intelligence technology across nearly all the company’s product lines. Additionally, Ted has held top go-to-market and sales roles at technology companies including Skai, C3.ai, SAP America and Oracle. We are also excited that Jennifer Bisceglie, our Founder, will continue to share her vision and expertise by remaining with the company as our Executive Vice Chair and working closely with Ted Krantz to continue our trajectory of growth and product innovation. We are all focused on one thing and that is to build on the recent momentum and ensure we deliver value to all of our shareholders, including our team members who have equity interest.

Explore other reviews about Interos

5.0
31 July 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People are great Solving real important issues Has a vision

Cons

Structure Spread thin across orgs

1.0
21 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote working is nice. Benefits are above average.

Cons

1) No professional development opportunities or career discussions - After way more than a year, my manager has not talked to me about a path for internal promotion or what I should do in terms of self-development. Interos managers either don’t care to develop employees or lack the ability to do so. This is a common experience among non-manager employees. 2)Obsequiousness is valued over competence-The only way it seems to get ahead is to be part of the “in group” that constantly praises senior leadership and talks about how great it is to be part of “One Interos.” Many of the truly competent people have left or have one foot out the door. 3)Sales staff turnover -Because of layoffs, the sales staff has turned over at least 100% in 15 months. No business can be successful if its sales team turns over that much. The Chief Revenue Officer was recently fired, But it is not clear if that action will fix anything. 4.Minimal Human Resources support-The one person at the firm with multi-year HR experience and deep HR expertise left recently. The SVP of Talent and Operations has no background in Talent or HR. 5. Bad employee evaluation system and no clear objectives.-The entire employee evaluation system is based around a crap book called “The Ideal Team Player.” There are lots of great books on which to base evaluation systems. This is not one of them. Also, my manager did not set any goals with me at the beginning of last year. I have no idea why I received the rating that I did during employee reviews at the beginning of this year. And my manager set no goals or expectations for me for this year. This is probably connected to point 4 above. I am stopping at five. I could name more.

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