Great company - Customer Service Representative IntouchCX Employee Review

5.0
13 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Good benefits and work from home

Cons

Long hours and high metrics

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IntouchCX Response
5mo
Hi there, We appreciate you for taking time to leave us a fantastic 5-star rating. We're sorry to hear about your concerns with your schedule. We strive to provide work-life balance for all of our employees, and we're sorry we fell short of your expectations. If you have any additional feedback or concerns, we encourage you to reach out through our contact page: https://www.intouchcx.com/contact-us/. Your feedback helps us evaluate and improve our practices to better support our teams in the future.

Explore other reviews about IntouchCX

3.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Free food, awesome coworkers, and no cold calling

Cons

Micromanagement, High-Stress Environment, Stats and Metrics

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