Long shifts - Customer Service Representative IntouchCX Employee Review

3.0
18 Nov 2025
Recommend
CEO approval
Business outlook

Pros

The company has a variety of programs and they offer a good pay depending on you English level and the program they hire you for.

Cons

They only pay the hours you're connected. That means that your break and lunch is time off. There is no additional benefits besides law's.

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IntouchCX Response
6mo
Hi there, Thank you for taking time to leave us a positive comment. We’d really appreciate it if you could share more details about your concern or situation so we can look into it further. Our team is actively committed to supporting you and resolving any issues you may have faced. Please visit our contact page at https://www.intouchcx.com/contact-us/ to connect with us directly.

Explore other reviews about IntouchCX

3.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Free food, awesome coworkers, and no cold calling

Cons

Micromanagement, High-Stress Environment, Stats and Metrics

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