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      IntouchCX

      Engaged employer

      IntouchCX reviews

      Culture first - Operations/Customer Service IntouchCX Employee Review

      3.0
      3 Aug 2024
      Operations/customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      Was a work from home, In the beginning the culture was amazing and inclusive.

      Cons

      After major corporate change culture fell to the wayside. They changed payroll companies causing many issues with my pay. They also outsourced most of there positions resulting in US employees being terminated.

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      IntouchCX Response
      1y
      We regret to hear your experience. We continue to strive to improve the overall experience for all of our employees, and we'll make sure your feedback reaches the appropriate people.

      Explore other reviews about IntouchCX

      3.0
      16 June 2026
      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      Free food, awesome coworkers, and no cold calling

      Cons

      Micromanagement, High-Stress Environment, Stats and Metrics

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