Past experience - Customer Service Representative (CSR) IntouchCX Employee Review

Hi there, thank you for taking the time to share such detailed feedback. We’re glad to hear you positive feedback about hiring process. At the same time, we recognize and value your concerns about pay, incentives, and metrics. Your feedback is incredibly valuable, and we’ll make sure it’s shared with the appropriate teams to help improve these areas. Could you provide more details about the specific challenges you’ve faced with promotion opportunities or metrics via our Contact Us page at https://www.intouchcx.com/contact-us/? Thank you again for your thoughtful insights.