Program Representative - Program Representative Intrado Employee Review

3.0
31 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Pay, coworkers, hours, schedule, fun

Cons

Benefits, Insurance, retirement, coworkers, lack of accountability

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Intrado Response
2y
Hello! We are glad you're feeling good about your team, schedule and having fun! We appreciate the feedback about the other items as well. In 2024 we made several enhancements to our benefits package to include lower deductibles and out of pocket maximums on health plans, increased employer match and immediate vesting with our 401k, added four company holidays for a total of 12, and increased paid time off. We continue to evaluate opportunities for further enhancements. We highly recommend discussing your concerns with accountability with your leadership team to see how they can help facilitate better collaboration and ownership. You can also reach out to HR@intrado.com with any specific concerns or questions that you'd like to have addressed. Thank you for your feedback!

Explore other reviews about Intrado

5.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

This company has the most professional employees I have ever worked with.

Cons

Most of my work with my team is remote, would like to meet them in person someday.

2.0
17 May 2026
Recommend
CEO approval
Business outlook

Pros

Work worth doing, motivational career for saving lives

Cons

We all know the routine. An investment company buys a company up, then the culture dies, layoffs of key positions happen, benefits decrease and moral is crushed. In Intrado's case with Apollo and Stonepeak. Once the company was sold and the founders left so did Intrado's soul. Don't expect promotions, even if you exceed expectations for years, and do expect to be underpaid and overworked. They'll likely hire an outsider with zero public safety knowledge than promote from within. Zero faith in long time employees to enter management positions. Sadly long time facilities employees also get paid horribly despite grinding there for 10 plus years. Only the bottom line matters to investment companies and definitely not Intrado's people.

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