Threw me in the deep end with no support at all - Tech Support Intratek Employee Review

1.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

The company at least existed and I received paychecks.

Cons

• I arrived on day one with no introduction to any systems or processes, just a desk and a password • No one explained what I was supposed to do or how support tickets worked, so I spent weeks guessing and making constant mistakes • I had to learn everything alone by bothering coworkers and digging through outdated documentation that did not match the current tools • Training materials were either missing or so obsolete they actively made things worse • The person responsible for onboarding disappeared after the first day, leaving me completely on my own • I lost months just trying to learn basics that should have taken days if anyone had actually trained me

Explore other reviews about Intratek

5.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Solid, stable company with experienced leadership. Good management team, strong client relationships, and over 35 years of successful business operations. Supportive work environment and a reputation for reliability in the IT staffing industry.

Cons

Recruiting highly specialized talent for niche technical roles can be difficult and time-consuming.

2.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

The only thing keeping this company afloat is the talent and effort of its employees, which is frustrating because that same workforce is being exploited and run into the ground.

Cons

- Employees are constantly exhausted from overwhelming workloads that continue to increase without relief. - Management refuses to address the staffing shortage or provide any meaningful support. - Employees are left to absorb the pressure while leadership does nothing. - The refusal to hire additional staff has created an unsustainable and collapsing workload situation. - Pay has not increased despite the significant rise in responsibilities and demands.

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