Horrible company - Account Coordinator Ironmark Employee Review

1.0
29 Mar 2023
Recommend
CEO approval
Business outlook

Pros

The building is real pretty. I wonder how many raises they could give if they stopped trying to look fancy and cared more about the human beings that work for them.

Cons

I don't know where to start with this company. The pay is all over the place and some people make $20k more than others for no specific reason. Any acquired employees are paid terribly and don't get what original employees make (doing the exact same work), even though they pride themselves on acquisitions. There's been so many aquisitions during my time there but they don't give a crap about keeping good people. Some Managers talk to people like their children and the senior director in charge of clients accounts is even worse. I've heard the digital and print guys get it even worse so I wouldn't recommend jobs anywhere in this company. Don't get me started on the "benefits". There ain't any!! The health insurance is terrible and I heard they "upped" what they pay for it but it still ain't worth it! My medical bills were through the roof and when I asked for help they blew me off. I don't have kids but it's so much worse if employees have kids. There's no retirement fund matching or basic things that are part of what companies offer. AND the pay is low. Way below market rate for people, if they're not one of the senior directors favorites. Save yourself the time and stress, apply somewhere else! I know some people there now are looking to get out, so don't apply to jobs in any department.

Explore other reviews about Ironmark

5.0
18 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great teammates. Big lunchroom, plenty of parking

Cons

None as of yet. So far so good.

1.0
1 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I'm glad to see other disgruntled employees on here.

Cons

* I was there for three years without a single raise. When I finally asked about this, I was ignored for a month. Repeatedly given the runaround when following up. * No career growth. You may be hired for one position but later relegated to something beneath you if it benefits the company. * Favoritism runs rampant, and Marketing clearly has a type when hiring new employees for their revolving-door department. * Employees are treated like children. You're instead rewarded with pizza parties and $7 gift cards, or the equivalent of a gold star sticker on Teams. Likewise, upper management will talk down to you in a condescending manner should you have any concerns or issues to bring up. * Management is too cheap to hire replacements after 5 designers had left. The department was stretched thin for over 8 months, possibly longer. * Every deliverable is treated like a firedrill; you will often work late in order to meet said deadlines. Projects are churned out as quickly as possible just so the company can get paid faster and move onto the next project. You'll encounter frequent clients who lack time management and planning and expect you to craft something for them yesterday. Nothing you can do about it but smile and nod while fuming inside. * Frequent meetings that should have been emails. * Time-tracking is required. To help properly bill clients that's cool, I get it, but my beef is even if you are a salaried employee, you are required to time-track for every non-billable task as well, and to be as detailed as possible. They expect your butt to be glued in your seat for the entire 8 hours and your Teams status better be green the whole time! * HR is aloof and unhelpful. Rumor has it the head of HR left shortly after I did, likely after taking into consideration that THERE ARE NO RAISES AND NEVER WILL BE. * The company is exponentially growing and evolving, and not necessarily in a good way. As Ironmark continues to buy out and absorb smaller competitors, layoffs become common and the survivors' roles become musical chairs. See above regarding lack of employee growth. SOPs constantly change with each restructure, which can be inefficient if the previous method worked just fine. * Remote work is allowed depending on your department, but ultimately a hybrid or 5x in-person schedule is preferred. If you work hybrid/in-person, the office is overcrowded and cannot accommodate the growing roster. Think hot desking and 2 employees per cubicle. If you are primarily remote but are needed in the office for an in-person meeting, you are required to spend the entire day in the office so as "not to upset the non-remote employees". * Benefits can be so much better. 401k but no company matching!? You're also best off paying for your own health insurance.

1
See reviews by: Helpful|Rating|Date|All