Pros
- Great people to work with in the managed services team - Reasonably good bonus scheme - Good office location - They love their Christmas do's - Most of their customers have a lot of respect for staff in Itergy and value their opinions/ideas
Cons
There's too much dependency on too few people where the core of their service resides. I can't say I felt the team leader or department head of the managed services team were invested in my career aspirations while I worked there. I drove training initiatives for myself. There was one company-wide initiative for training while I worked there, but the CEO was honest and told everyone it was mostly just a checkbox so they could receive sales leads from Microsoft - lines up with how I felt of not feeling like anyone cared for my career interests. I didn't feel confident their sales initiative was proactive enough. The management of the managed services team made a controversial change of RMM tool. It received a lot of criticism and warnings that the tool wasn't suitable enough from all staff in the managed services team. While I had (and shared) my concerns for the tool they chose, my largest concern was how ignorant they were to their own team's concerns and opinions, and still went ahead with no compromise or opportunity to review the decision.