Sales Associate - Anonymous employee J. Crew Employee Review

4.0
7 July 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing employee discount- when I was there, we received 30% off of all full-price clothing and an additional 50% off of all clothing on sale, in addition to several other discount perks. Great way to boost your wardrobe with quality clothing.

Cons

Sales Associates receive an hourly rate that is barely above minimum wage, and there is a high sales transaction threshold for receiving sales commissions. As someone who was a seasonal employee on the sales floor, this meant that full-time stylists received the vast majority of the large transactions coming through the door. Seniority was definitely at play.

Explore other reviews about J. Crew

5.0
17 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Very friendly and welcoming staff, the interview process was pretty easy

Cons

Not a lot of things to do if you don’t like getting bored, not a lot of hours

2.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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