Gets worse the longer you're there. - Merchandise Processor J. Crew Employee Review

2.0
28 July 2016
Recommend
CEO approval
Business outlook

Pros

25 paid days off (if you never go home early when they are slow) Decent insurance for the area Set schedule (except during mandatory OT, which could last months in certain departments) Generous discount (on overpriced clothing) $250 employee referral bonus (if they choose to hire them)

Cons

They promote open communication with supervisors, however, the supervisors are coached to make the employee look like they are at fault, even with the simplest problems. Receiving department is HARD labor, unless you like lifting 50 pound boxes in 100 degree trucks. Supervisors are arrogant and standoffish, much more so than other places I've worked. Mediocre workers are protected, while above average ones get a t-shirt for their hard work and dedication. Holidays bonuses consist of a $21.50 pre-taxed gift card to a local overpriced grocery store. "Special" appreciation snacks consist of stale muffins, and cheap cold pizza. Bi-yearly holiday meals (July 4th and Christmas) consist of Bar-S hot dogs, generic potato salad, turkey, potatoes, and iced tea. Breaks are too short and takes 4+ minutes to get to designated break areas. HR turns most problems back around on the complainant. PIE drivers get away with murder while riding around on motorized equipment all day.

Explore other reviews about J. Crew

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

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