Word to the wise . - Key Holder J. Crew Employee Review

2.0
17 Dec 2016
Recommend
CEO approval
Business outlook

Pros

Great company to have on your resume. J.Crew pays there management team well. Discount is also nice .

Cons

Company caters to one specific race. If you aren't that race you must have an extremely bubbly personality to advance.When you are a African American, especially a women who does not smile all day at work(which is extremely unrealistic).You will definitely be treated as the stereotypical "Angry Black Woman".Went into my role really excited about working for J.Crew but after a few months couldn't take the modern day racism.

Explore other reviews about J. Crew

5.0
17 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Very friendly and welcoming staff, the interview process was pretty easy

Cons

Not a lot of things to do if you don’t like getting bored, not a lot of hours

2.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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